1. Please choose your plan:
2. Please choose only one option:
Recording Guarantee: If for any reason you are not completely satisfied, we will redo at no additional cost. Updates can be done anytime and it is the sole responsibility of the customer to contact SoundWave to request an update.
Cancellation Policy: Customer may cancel service anytime by calling or emailing. Upon canceling, customer agrees to return on-hold player, cords and USB pin drive to SoundWave (if applicable). A refund of any months of service paid for in advanced will be refunded upon receipt of on-hold player. If customer does not return the on-hold player, a charge of $295 will apply.
Equipment Warranty: If the on-hold player fails for any reason, SoundWave will replace at no charge to customer.
Installation: Most of the time customers can plug in the on-hold player very easily. If your phone vendor is needed to hook up the player, and installation fees are required, it is the sole responsibility of the customer. (view install instructions)
VOIP Customers: No on-hold player is needed. Customer will be responsible for uploading the wave file into their VOIP system.
By electronically signing, customer agrees to the above terms:
3. Please choose your payment terms:
4. Companies with more than one location: Number of locations: