Order Form
1. Please choose your plan:
4. Please choose your payment type:
2. Please choose only one option:
Recording Guarantee: SoundWave provides a 100% satisfaction guarantee on all recordings. If for any reason you are not completely satisfied, we will redo at no additional cost. SoundWave provides free emailed reminders to update custom recording which can be done anytime during this agreement. It is the sole responsibility of the customer to contact SoundWave to request an update. Unused updates carry over from year to year and no refunds will be given for unused updates.
Cancellation Policy: Customer may cancel service anytime by calling or emailing a SoundWave representative. Upon canceling, customer agrees to return on-hold player, cords and USB pin drive to SoundWave. A refund of any months of service paid for in advance and not used will be refunded upon receipt of on-hold player. If customer chooses to pay 24 or 36 months in full and receives the 5% or 10% discount and cancels before end of term, customer will be charged the full rate for months used and refunded for months unused minus the discount given. If customer does not return the on-hold player, a charge of $295.00 will apply.
Equipment Warranty: SoundWave provides state-of-the-art digital on-hold players with a 100% guarantee of performance for the length of the service. If the equipment fails for any reason, SoundWave will replace the equipment at no cost to the customer.
Installation: Most of the time customers can plug in the on-hold player very easily. If your phone vendor is needed to hook up the player, and installation fees are required, it is the sole responsibility of the customer. (view install instructions)
By electronically signing, customer agrees to the above terms:
3. Please choose your terms:
Your invoice will be emailed to you shortly. A one-time $15.00 shipping and handling charge will be added to your first invoice.
Company Name:
Address:
City:
Telephone:
Website:
Contact Name:
Suite:
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Email Address:
Copyright 2000 - 2011 © SoundWave Productions : 1016 Winwood Drive, Cary, NC 27511 : 877-396-5090 : EMAIL
5. Companies with more than one location:
